Good leadership is vital to the success of any business. DART Tech’s management team serves a dual leadership role not only for DART Tech but also for many clients. By creating processes and best practices to improve efficiencies and reduce costs, these practices benefit DART Tech as well as our clients by contributing to healthier bottom lines. The Management Team continues to evaluate emerging technologies and business processes that will complement our clients’ businesses.
Thomas Raad is the President/Owner of DART Tech. He is responsible for client services’ day-to-day operations and accountable for DART Tech’s sales growth and planning. Tom works hard to provide the most cost-effective and efficient technology solutions for every client while remaining committed to high-quality service and support.
With over 15 years’ experience, Tom has worked with both Fortune 100 and small businesses. He can provide invaluable and insightful observations about the technology needs of clients of all sizes in various industries. As a Field Technician for Verizon, he was responsible for identifying solutions and minimizing the client’s operations’ effects. He is a seasoned professional who can easily communicate IT concepts to clients while providing trustworthy advice regarding advancing their business’s technical capabilities. He is an asset to DART with his technical knowledge and sharp attention to detail.
He has a BA in Management Information Systems from the University of South Florida and has helped DART Tech being recognized as one of the “USF Fast 56.” This award is given to the fastest-growing University of Florida Alumnus owned or led organizations in the world. In addition to his busy schedule, Tom maintains an active role in local professional networking groups.
Edmond Raad is the General Manager for DART Tech. As the General Manager, he is responsible for critical operational processes, including service level agreements, financial processing, HR administration, business planning, and procurement.
Ed is a dynamic professional with over 30 years of experience in diverse industries where his leadership and organizational skills were essential to account for development and client/vendor relationships. His leadership among large organizations enabled him to fine-tune his ability to understand complex concepts. His communication skills at a level of understanding that benefit a client’s growing business are another key differentiator. Before joining DART, Ed was Vice President of Sales for Super Media, formerly Verizon Information Services.
An organization rarely possesses the leadership of an individual with his knowledge and expansive business experience. This makes Ed an asset to DART with his dedication to strong leadership, action-oriented goals, and his high-level of professionalism. Ed has an advanced management degree from Fuqua School of Business at Duke University.
Director of Managed Services
Aaron Hebeisen is the Director of Managed Services. As the Director, he is responsible for managing the service team’s activities, providing technical assistance and support to clients. He is the resident expert on support tools, techniques, and services.
With over 17 years of experience in the industry, Aaron is a self-motivated individual passionate about the world of Information Technology. Before DART, Aaron was the Director of Information Technology for the University of Florida Athletics. His responsibilities included leading infrastructure and user support groups, developing professional IT plans and policies, and supervision the HR recruitment process, including the development, retention, and organization of the University’s IT staffing.
Aaron is an asset to DART Tech with his passion for IT and his dedication to providing the client with service that exceeds expectations.
Justin Molloy is a Solution Specialist with Dart Tech. He brings a robust background of more than 10 years helping connect buyers with sellers as a Trusted Advisor. His insightful business and technology approach has been a coveted asset to small and medium size businesses. Justin’s priorities are to eliminate waste and maximize productivity using the professional resources of Dart Tech’s engineering team. He will create focused and innovative solutions designed specifically to fit each customer’s needs.
He is a Dean’s List graduate of Johnson and Wales University in Charlotte North Carolina. His experience up and down the East Coast during his career serving his customers was supplemented with community volunteer work. Justin has held leadership positions serving as the President of the LGBTQ+ employee resource group. He represented his colleagues across the nation on the National Advisory Board Team. Justin’s diverse background and passion for serving his customers and community makes him a treasured asset to the DART team.
Michele Brigandi is a Solution Specialist professional for Dart Tech. Her primary focus is aiding small and medium-sized businesses solve technology challenges using Dart Tech’s team of IT professionals. Michele will strategically assist the review of their current IT structure and vulnerabilities. With the Dart Tech engineers, she will facilitate delivering long-term planning and daily support for your team.
Michele portfolio of experience is over 10 years of B2B relationships and 16 years of new construction real estate projects. She has engaged in best practices to serve clients with trustworthy advice. Ms. Brigandi is a 32-year Tampa Bay area resident and originally from Syracuse NY. She has served as an ambassador to local chambers, committees, and professional networking groups.
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