Shift Your Focus From IT Concerns to Your Business
With Managed IT Services, DART becomes an extension of your business – acting as your virtual IT department. We manage everything about your existing IT environment from our remote monitoring facility. There are no extra costs when issues arise. In fact, we’ll do our best to keep everything running smoothly and efficiently to ensure productivity!
With Managed IT Services, you’ll receive:
Best in Class Tools – for asset management, monitoring, remote control, service requests and configuration management.
Round-the-Clock Maintenance – we provide 24/7 remote and onsite maintenance service.
Best Practices – our Service Desk helps your team stay focused by proactively reducing downtimes.
Peace of Mind – from a team of experts that constantly monitor your systems while providing security, backup and disaster recovery solutions.
Planning & Strategy – we act as your Virtual CIO (Chief Information Officer) to ensure your IT needs continue to match your business needs.
Freedom – from the hassles associated with vendor liaison, contracts, licensing and communication. We will gladly take care of all these details for you.
DART also offers co-managed IT, where we partner with your internal employees to form a single IT team working collaboratively on solutions and improvements. Some customers find that this option lets their employees focus on improving the business through the use of technology, instead of spending precious time with support activities and mundane maintenance. Others find this option can augment their staff where needed, and at the same time, increase their team’s expertise.
We made major investments in remote monitoring and management capabilities as well as help-desk workflow and automation, so that you do not have to. We can extend our tool-set to make your internal resources much more efficient.