John Lorelle is the Regional President for the Eastern Gulf Region at Courser and the former owner of LNS Solutions. He also previously led Dart Tech for two years. In his current role, John focuses on regional strategy, growth, and alignment across markets, supporting both clients and leadership teams at a broader level.

With over 40 years of experience in the IT and Managed Service Provider (MSP) industry, John has established himself as a seasoned professional and respected leader.

John’s journey in IT began hands-on as a technician, where he developed a strong foundation in systems, networking, and problem-solving. Over the course of his career, he has built and scaled multiple IT and services organizations—including LNS Solutions—driving sustained growth, improving operational maturity, and strengthening long-term client relationships. His experience spans both entrepreneurial ventures and executive leadership roles, giving him a well-rounded perspective on how to grow and evolve service-based businesses.

In his role as Regional President, John brings a wealth of knowledge and practical experience to the organization. His leadership is defined by a focus on strategy, customer outcomes, and continuous improvement. John has been recognized for his contributions to the industry, including being named to the Tampa Bay Business Journal’s 40 Under 40, highlighting his performance and commitment to excellence.

Thomas Raad is the former President and owner of DART Tech. He now heads the eastern region of our national footprint. In this role, he continues to use his many years of experience with both Fortune 100 and small businesses to guide our growth while remaining committed to high-quality service and support.

He has a BA in Management Information Systems from the University of South Florida and has helped DART Tech be recognized as one of the “USF Fast 56.” This award is given to the fastest-growing University of Florida alumnus-owned or led organizations in the world. In addition to his busy schedule, Tom maintains an active role in local professional networking groups.

Edmond Raad is the general manager of DART Tech. As General Manager, he is responsible for critical operational processes, including service-level agreements, financial processing, HR administration, business planning, and procurement.

Ed is a dynamic professional with over 30 years of experience in diverse industries, where his leadership and organizational skills were essential to managing development and client/vendor relationships. His leadership in large organizations enabled him to fine-tune his ability to understand complex concepts. His communication skills at a level of understanding that benefits a client’s growing business are another key differentiator. Before joining DART, Ed was Vice President of Sales for Super Media, formerly Verizon Information Services.

An organization rarely possesses the leadership of an individual with his knowledge and expansive business experience. Ed’s dedication to strong leadership, action-oriented goals, and high level of professionalism make him an asset to DART. He has an advanced management degree from the Fuqua School of Business at Duke University.

Aaron Hebeisen is the Director of Managed Services. He is responsible for managing the service team’s activities and providing technical assistance and support to clients. He is the resident expert on support tools, techniques, and services.

With over 17 years of experience in the industry, Aaron is a self-motivated individual passionate about Information Technology. Before DART, Aaron was the Director of Information Technology for the University of Florida Athletics. His responsibilities included leading infrastructure and user support groups, developing professional IT plans and policies, and supervising the HR recruitment process, including the development, retention, and organization of the University’s IT staffing.

Aaron is an asset to DART Tech because of his passion for IT and dedication to providing the client with service that exceeds expectations.